Basic Policy for Protection of Personal Information

Under the principle, “We solve social issues with AI,” ExaWizards Inc. (hereinafter referred to as the “Company”) aims to be a company which continues to pursue a productive and happy society through the AI platform business (analysis of image/video/text/voice, etc.) and AI product business (care, HR, Fin, Med, robot, etc.) by utilizing AI technology and ICT to provide services and solutions. In order to expand these businesses, the Company will handle important information about its customers and interested parties, including personal information and Personal Numbers, which can identify specific individuals (hereinafter referred to as “Personal Information”). The Company shall provide for the basic policy concerning personal information protection, pursuant to which the Company shall make efforts towards appropriately protecting Personal Information, taking safety measures, and improving awareness so as to fulfill the Company’s social responsibility to protect Personal Information.

 

  1. The Company shall comply with laws and regulations concerning the handling of personal information as well as guidelines and other standards stipulated by Japan’s national government.
  2. The Company shall clarify the purpose of use of Personal Information, and shall appropriately obtain and use Personal Information in accordance with the purpose of use specified in the relevant laws and regulations and the like. Also, the Company shall not, without the consent of the person concerned or by being under restrictions or the like as specified by relevant laws and regulations and the like, provide the information to a third party.
  3. The Company shall not handle Personal Information beyond the scope of purpose of use of Personal Information, and shall take measures in this regard.
  4. The Company shall make efforts to maintain, at all times, the accurate and updated status of Personal Information held by the Company.
  5. The Company shall prevent illicit access to Personal Information, or the divulging, loss, damage or the like of Personal Information, shall take reasonable safety measures, and shall take corrective and preventive measures as needed.
  6. In the event of entrusting the handling of Personal Information to a third party, the Company shall select a business operator with a well-prepared administrative structure, and shall supervise such business operator.
  7. When requested by customers in regards to Personal Information for notification of the purpose of use, disclosure, correction/addition/deletion of contents, discontinuation of use, deletion, and discontinuation of provision to a third party, the Company shall handle the request without delay and in good faith unless otherwise stipulated in relevant laws and regulations.
  8. The Company shall handle, promptly and in good faith, complaints and inquiries from customers concerning Personal Information.
  9. The Company shall plan for training aimed at protecting Personal Information, and shall regularly hold appropriate training for employees.
  10. The Company shall build structures for information security and protection of Personal Information, shall establish a Chief Privacy Officer (CPO), and shall make efforts towards the protection of Personal Information and engage in the continued improvement of the structure.


Established on October 1, 2017
Updated on November 15, 2018
ExaWizards Inc.
Ko Ishiyama, President and CEO

Place of contact concerning Personal Information


Handling of Personal Information

  1. Acquisition of personal information and purpose of use
    The Company shall obtain the following personal information within the scope of the purpose of use, and except for cases in which the consent of the person concerned is obtained beforehand and cases in which the handling of personal information is approved as exceptional cases under the relevant laws and regulations (Personal Information Protection Act, Individual Number Usage Act, and other laws and regulations), the Company shall handle personal information within the scope of the purpose of use described below.

    1. Acquisition in writing or the like from the person him/herself
      ①Customer information For use in business contact, notice of various events, and office work management
      ②Information about employees and the like (officers, employees, dispatched/temporary employees, etc.) For use in labor/personnel management, paperwork related to tax/social security,
      and paperwork involved in disaster prevention measures, etc.
      ③Information about applicants For use in screening for employment and processes for employment
      ④Information about entrustees

      (information about business partners)

      For use in businesses contact, office work management, and paperwork related to tax (only for sole proprietors)
      ⑤Information from websites For use in responding to inquiries, etc./contacting, etc.
    2. Acquisition by methods other than the above section 1
      ①Information from entrustees

      (information about profitable customers)

      For use within the scope of purpose of the work entrusted such as operation/management, etc. of client database
      ②Information about inquiries, etc.

      (e-mail, telephone, etc.)

      Personal information obtained through inquiries are used for sending a reply/contact.

  2. Provision of personal information
    Except in the following cases, the Company shall not provide personal information to a third party. Information pertaining to Individual Numbers shall not, even with the consent of the person concerned, be provided to a third party for purposes other than those provided in the relevant laws and regulations and the like.
    1. If there is the consent of the person concerned.
    2. If required by laws and regulations.
    3. In the case of entrusting the handling of personal information to a third party for performance of the purpose of use.
    4. If disclosure or provision is required for the protection of the life, limb, or property of a person, and if the case demands urgency.
    5. In the case of responding to a request for disclosure or provision upon receipt of a legal and official referral from a court or police or any other public institution.

  3. Disclosure, etc. of personal information
    For requests concerning the disclosure and the like of personal information which is held by the Company to be disclosed (notification of purpose of use, disclosure, correction/addition/deletion of contents, discontinuation of use, deletion, and provision to a third party), please contact the Company at the place of contact for inquiries. The Company will respond without delay to requests within a reasonable scope through prescribed procedures.

  4. Joint use of personal information
    The Company does not engage in the joint use of personal information.

  5. Inquiries concerning personal information
    In case of inquiries or the like concerning the Company’s handling of personal information or about the Basic Policy for Protection of Personal Information and Individual Numbers, Etc. in general, please contact the Company at the place of contact concerning personal information.

Place of contact concerning personal information


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